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Return Policy

We accept returns, exchanges, and cancellations as long as they meet these requirements:

Request a cancellation within 12 hours of purchase.

Contact us within 14 days of delivery to request a return.

Ship items back to us within 30 days of delivery in unused, original condition.

Items must be unused and in their original condition. Items must be repackaged properly including foam or some sort of protection to stop knife tip from poking through the box.

Hardware items must be returned with the original screws and must be in original condition and have never been installed. Installing them will alter the finish and leave marks. Any items received for return will be inspected. Any pieces that are determined to have been previously installed, will not be refunded.

Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for:

  • Custom or personalized orders

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Terms of Service and Privacy Policy

1. Terms

By accessing the website at https://northerncrescentiron.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Northern Crescent Iron’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Northern Crescent Iron’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Northern Crescent Iron at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Northern Crescent Iron’s website are provided on an ‘as is’ basis. Northern Crescent Iron makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Northern Crescent Iron does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Northern Crescent Iron or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Northern Crescent Iron’s website, even if Northern Crescent Iron or a Northern Crescent Iron authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Northern Crescent Iron’s website could include technical, typographical, or photographic errors. Northern Crescent Iron does not warrant that any of the materials on its website are accurate, complete or current. Northern Crescent Iron may make changes to the materials contained on its website at any time without notice. However Northern Crescent Iron does not make any commitment to update the materials.

6. Links

Northern Crescent Iron has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Northern Crescent Iron of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Northern Crescent Iron may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of North Carolina and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Your privacy is important to us.

It is Northern Crescent Iron’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We will only retain personal information for as long as necessary for the fulfillment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Northern Crescent Iron may change this privacy policy from time to time at Northern Crescent Iron’s sole discretion.